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If you're happy, we're happy

We believe that great customer service comes from putting customers at the heart of what we do. We understand your business and between us have years of first-hand experience working in automotive.

Need help?

Our system is pretty intuitive, but if you get stuck, have a question or simply want to know more, please get in touch with our Support Team who are here to help and get you up and running as soon as possible.

Simply email support@salesmaster.co.uk

And please don’t forget to rate us once we have answered your question - we genuinely use feedback to constantly improve our service to you. Plus, we are pretty proud of our 93%* customer satisfaction rate!

*Based on Q1-Q2 2020
Our helpdesk is open standard business hours, Monday to Friday.


Uptime

We're really proud of our uptime because for a system your business has to rely on, it's important that it is always available. Here's the last 12 months of our system uptime for your reassurance.

Month Uptime
October 2021 100%
September 2021 100%
August 2021 99.99%
July 2021 99.83%
June 2021 99.99%
May 2021 99.92%
April 2021 99.93%
March 2021 100%
February 2021 99.77%
January 2021 99.22%
December 2020 100%
November 2020 99.88%

System status

Here we post updates about our service and any disruption that might be encountered when using the platform. Don't worry though, these are really rare.

Service Status
Authentication HEALTHY
API HEALTHY
Reading HEALTHY
Writing HEALTHY
Search HEALTHY
Administration HEALTHY