We believe that great customer service comes from putting customers at the heart of what we do. We understand your business and between us have years of first-hand experience working in automotive.
Our system is pretty intuitive, but if you get stuck, have a question or simply want to know more, please get in touch with our Support Team who are here to help and get you up and running as soon as possible.
Simply email support@salesmaster.co.uk
And please don’t forget to rate us once we have answered your question - we genuinely use feedback to constantly improve our service to you. Plus, we are pretty proud of our 93%* customer satisfaction rate!
*Based on Q1-Q2 2020
Our helpdesk is open standard business hours, Monday to Friday.
We're really proud of our uptime because for a system your business has to rely on, it's important that it is always available.
In 2021 with zero pauses on full 24/7/365 measurement, our production system's availability was 99.88%.
Here's the last 12 months of our system uptime for your reassurance.
| Month | Uptime |
|---|---|
| January 2022 | 100% |
| December 2021 | 100% |
| November 2021 | 99.84% |
| October 2021 | 100% |
| September 2021 | 100% |
| August 2021 | 99.99% |
| July 2021 | 99.83% |
| June 2021 | 99.99% |
| May 2021 | 99.92% |
| April 2021 | 99.93% |
| March 2021 | 100% |
| February 2021 | 99.77% |